The Effect of Technical and Functional Quality on Guests' Perceived Hotel Service Quality and Satisfaction: A SEM-PLS Analysis
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Developing Quality Technical Information: A Handbook for Writers and Editors: Carey, Michelle, Hernandez, Ann Kilty, Hughes, Polly, Longo, Deirdre, Rouiller, Shannon, Wilde, Elizabeth, Hargis, Gretchen: 9780131477490: Amazon.com: Books
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